Privacy Policy

Last Updated: April 27, 2024

Neurod Holdings Proprietary Limited (“us”, “we”, or “our”) operates Neurod Holdings (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.

1. Scope of this Privacy Policy

This Privacy Policy applies to the collection, use, and disclosure of personal information obtained through the operation of Neurod Holdings, owned and operated by Neurod Holdings Proprietary Limited. It outlines our practices regarding the handling of personal information both online and offline.

2. Personal Information We Collect

We may collect various types of personal information from you, including but not limited to:

Contact information (such as name, email address, phone number)
Billing and payment details
Shipping address
Demographic information
Device and browsing information
Interactions with our website or mobile application.

3. How and Why We Use Your Information

We use the personal information collected for purposes including, but not limited to

Processing and fulfilling orders
Providing customer support
Improving and personalizing our products and services
Communicating with you about promotions, events, and updates
Analyzing and monitoring trends, usage, and preferences

4. How We Disclose and Share Personal Information

We may share your personal information with third-party service providers and partners who assist us in operating our business and providing services to you. These parties are obligated to keep your information confidential and are restricted from using it for purposes other than providing services on our behalf.

5. Your Sharing

You have the option to share certain personal information with us, such as product reviews and feedback. By choosing to share this information, you understand and consent to its use in accordance with this Privacy Policy.

6. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action

7. Protection of Personal Information

We implement security measures to protect the personal information we collect against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

9. Managing Your Privacy Rights and Choices

You may have certain rights and choices regarding the personal information we collect and how it is used. These may include the right to access, update, or delete your information, as well as the ability to opt-out of certain communications or data processing activities. Please contact us for assistance with exercising your rights and choices.

10. About Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and preferences. You can manage your cookie preferences through your browser settings or by opting out of certain tracking mechanisms.

11. Using the Neurod Holdings Platform with Third-Party Products and Services

Our platform may integrate with third-party products and services, which may have their own privacy policies and practices. We are not responsible for the privacy practices of these third parties and encourage you to review their policies before interacting with their products or services.

12. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means of communication.

13. Questions, Feedback, and Metrics

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us. We may collect metrics related to your interactions with this policy for the purpose of improving our services and communications.

14. Additional State-Specific Information

Act on the Protection of Personal Information (APPI): Our use of cookies complies with the Act on the Protection of Personal Information (APPI) and other relevant regulations in Botswana. We are committed to protecting the privacy and personal information of our users in accordance with these laws.
Cookie Consent: By using our website, you consent to the use of cookies as described in our Cookie Policy. If you do not consent to the use of cookies, please adjust your browser settings to refuse cookies or refrain from using our website.
Information Collection: We may collect and process personal information through the use of cookies for purposes such as analytics, advertising, and improving user experience. Any personal information collected is handled in accordance with our Privacy Policy.
Third-Party Cookies: We may use third-party cookies to track website usage statistics, deliver personalized content and advertisements, and provide social media features. These third-party cookies are subject to the privacy policies of the respective third-party providers.
Cookie Management: You have the right to manage your cookie preferences through your web browser settings. You can choose to block or delete cookies, or set preferences for certain types of cookies. Please refer to your browser’s help documentation for instructions on how to do this.
Contact Information: If you have any questions or concerns about our use of cookies or our privacy practices in Japan, please contact us.