Refund Policy
Last Updated: April 27, 2024
At Neurod Holdings Proprietary Limited, we strive to provide exceptional products and services to our customers. Please read our refund policy carefully before making a purchase. By purchasing our products or services, you agree to the terms outlined below.
Virtual Software and Projects
Neurod Holdings does not offer refunds for virtual software, digital downloads, or projects once they have been purchased or initiated. This includes but is not limited to:
- Software licenses
- Digital subscriptions
- Custom development projects
- Consulting services
Exceptions
In certain cases, we may consider refunds or exchanges for virtual software and projects under the following circumstances:
- Defective or Malfunctioning Products: If you encounter technical issues or problems with the functionality of the product or service, please contact our customer support team for assistance. We will work to resolve the issue promptly and provide a replacement or alternative solution if necessary.
- Unauthorized Purchases: If you believe that an unauthorized purchase has been made using your account, please notify us immediately. We will investigate the matter and take appropriate action to rectify the situation.
Contact Us
If you have any questions or concerns about our refund policy, please contact our customer support team for assistance.
